Yes, our smart hula hoops, dumbbells, waist trimmers, and wrist/ankle weights are designed for all fitness levels, including beginners. Each product can be adjusted or used gradually to match your comfort and progress.

We recommend wiping equipment with a damp cloth after each use and storing it in a dry, cool place. Avoid harsh cleaners that may damage materials.

Yes. Always use fitness equipment in a safe space free of obstacles. Begin with shorter sessions and lighter resistance before gradually increasing intensity. :)

Smart hula hoops provide a fun, low-impact cardio workout that can burn calories, strengthen the core, and improve coordination. With consistent use, they complement traditional cardio activities such as jogging or cycling.

Yes, they can be added to walking, running, strength training, or bodyweight exercises to increase resistance. However, beginners should start with lighter weights to avoid strain.

Our Smart Hula Hoop has 16 sections, each of the sections has a male end and a female end. This feature was added to increase the safety of the hula hoop. In order to connect the tires, make sure to connect the male and the female part. Please click here to see the video tutorial.

(1) The hula hoop should be placed horizontally at the waist to avoid diagonal straddling, or the hula hoop may fail to spin

(2) Hold the rubber ball first then throw it horizontally counterclockwise or clockwise

(3) After throwing the rubber ball, follow the direction of the inertial rubber ball or keep the body neutral, and twist your waist for inertial movement.

It is suggested to exercise for more than 30 minutes each time, from once every 4 days to once every 1-2 days gradually. The speed of the hula hoop should not be too fast. Keep it at a constant speed. You can also walk a little to avoid muscle and joint fatigue.

Always follow the dosage instructions on the label. For best results, take supplements consistently at the same time each day with water.

Our supplements are made with high-quality ingredients and are safe when taken as directed. However, we recommend consulting a healthcare provider before starting long-term use.

UEach supplement has specific benefits, such as supporting hormone balance, improving insulin sensitivity, boosting immunity, or enhancing stress resilience. Results may vary depending on lifestyle and individual health needs.

Most people tolerate our formulas well. Some individuals may experience mild digestive changes or sensitivity to certain ingredients. Discontinue use and consult a healthcare professional if side effects occur.

Yes, especially if you are pregnant, nursing, taking medication, or managing a medical condition. A healthcare professional can ensure the supplements are appropriate for your needs.

Yes, we provide free standard shipping on all U.S. domestic orders.

Orders are typically processed within 1–2 business days. Standard delivery takes 3–7 business days depending on location.

Once shipped, you will receive an email with a tracking link to monitor your package’s progress.

We partner with reliable carriers such as USPS, UPS, and FedEx to ensure timely delivery.

If your package does not arrive within the expected timeframe, please contact our customer service team. We will investigate with the carrier and provide a solution.

We accept returns within 30 days for fitness equipment and within 60 days for supplements, provided the product is in its original condition.

Please contact our customer service team (customercare@swissactiva.com) with your order number. We will provide return instructions and address details.

In most cases, the customer is responsible for return shipping costs unless the item is defective or an incorrect order was sent.

Refunds are typically processed within 5–10 business days after the returned item is received and inspected.

Exchanges are handled on a case-by-case basis. Please contact us for assistance, and we will work to provide the best solution.